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REFUND POLICY

At Arena Jewels, we value your satisfaction and strive to provide a smooth and hassle-free shopping experience. If you encounter any issues with your order, we have a transparent refund policy in place to address your concerns. Please review the following guidelines for refund procedures:



  1. Refund Procedure for Returned Orders: Upon receiving the returned product, our team will inspect the item to ensure it is in its original condition and packaging. Once the inspection is complete and the return is approved, we will initiate the refund process. Refunds for approved returns will be processed within 3-7 business days from the date of the product pick-up. If you have any queries or concerns regarding your refund, kindly contact our customer care team.

  2. Product Pick-up for Return Requests: Once you initiate a return request, our team will make arrangements to pick up the product from your location within 3-5 business days. We aim to streamline this process to ensure a prompt resolution for your request.


Please note that the refund process may vary depending on the payment method and the time taken by the respective banks or payment gateways. If you have any queries or require assistance with the refund process, please do not hesitate to contact our dedicated customer care team. We are committed to providing a satisfactory resolution and ensuring that you have a delightful shopping experience with Arena Jewels.


Please reach out to us at info@arenajewels.com or +91 9019237662 for any further assistance or queries. Our dedicated team is here to help you with all your jewelry needs and ensure your utmost satisfaction.

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